About the project.
The Ink & Toner app we designed and built for Officeworks enables customers to quickly and easily find the right ink for their printer cartridge and check if and where it’s in stock.
Previously Officeworks had a piece-of-paper process in-store that customers often found difficult to understand and were constantly asking staff for help. With a sleek, fast and easy-to-use design, we eliminated the complications and increased customer self-sufficiency.
By restructuring Officeworks’ data to make it appear simple and look good, we significantly improved user experience.
From data to meaningful content
We worked with the Officeworks team and API system to build an interface that put control in the customers’ hands.
Complex made simple
Customer needs and frustration with the old paper-process, challenged us to find an elegant solution.